Frequently Asked Questions
Most orders ship within 1-2 business days. If an item purchased went out of stock, we'll contact you with an updated lead time.
All sales of alcohol are final. If for some reason the beverage has spoiled, please contact us immediately.
We do not ship to APO, FPO or PO Boxes.
We do not. Orders can only be shipped within the USA.
Yes as long as your order has not been shipped yet. Please contact us immediately and we'll see if it's possible to cancel.
Usually orders get processed within 1-2 business days. Because we can't guarantee your order will ship same day and arrive the next, overnight is not offered.
At the moment we are not setup for in person transactions or pickups.
Once your order ships, we email your tracking info. You can also check the status of your order at this link.
You would need to contact your credit card for this information. Could be insufficient funds, billing address miss-match or entered incorrectly.
On the back of your credit card, it's the 3 digits by the signature panel for Visa, MasterCard & Discover. For American Express, it's the 4 digit number above your credit card number on the front.
We are open Monday to Friday from 9AM to 4PM Pacific Standard Time and closed weekends.