When will my order ship?
Most orders ship within 1-2 business days. If an item purchased went out of stock, we'll contact you with an updated lead time.
What is your return policy?
All sales of alcohol are final. If for some reason the beverage has spoiled, please contact us immediately.
Do you ship to APO, FPO or PO Box?
We do not ship to APO, FPO or PO Boxes.
Do you ship international?
We do not. Orders can only be shipped within the USA.
Can I cancel my order?
Yes, as long as your order has not shipped yet. Please contact us immediately and we'll see if it's possible to cancel.
Why don't you offer overnight shipping?
Orders are usually processed within 1-2 business days. Because we can't guarantee your order will ship the same day and arrive the next, overnight shipping is not offered.
How can I track my order?
Once your order ships, we email your tracking info. You can also check the status of your order at this link.
Why did my credit card get declined?
Please contact your credit card company for this information. Common causes are insufficient funds, a billing address mismatch, or card details entered incorrectly.
What is my credit card ID or CVV2 code?
On the back of your credit card, it's the 3 digits by the signature panel for Visa, Mastercard and Discover. For American Express, it's the 4-digit number above your card number on the front.
What are your hours?
We are open Monday to Friday from 8AM to 4PM Pacific Time and closed weekends.